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About an hour before I got off of work, this guy comes in with his wife & a big ol' parrot on his shoulder.
Okay, it's Blockbuster. We don't allow animals in the store. I tell the man, "Sir, you're going to have to take that bird outside of the store."
He gets all defensive & tells me, "The bird's not gonna bother anyone, what's your problem, lady?"
My problem is what if some kid spooks the parrot, & it gets loose & decides to fly around the store & attack a customer? What if that bird carries some sort of disease? And if that bird decides to take a shit in the store, I wasn't going to assume responsiblity for it.
The guy is all around the store with his wife, being really loud & obnoxious. Then they're in line to get rang up, & as I'm checking them out, just as I expected, the parrot decides to shit all over the floor.
The guy's all, "Uh-oh, the parrot took a shit!" like it's the funniest thing in the world.
I got mad. And I took it out on the guy. I told him, "Sir, I TOLD you to take the bird outside, it wasn't allowed in here, & now he has crapped all over the floor. I'm putting a hold on your account until you can learn to listen the first time you're told."
The guy get EXTREMELY pissed, gives me the finger & yells at me, "FUCK YOU! The bird wasn't bothering anybody!"
Me: Is it a "seeing-eye bird?"
Guy: No.
Me: Are you differently-abled to the point where you need a parrot on your shoulder at all times?
Guy: No.
Me: Then get your parrot out of the store!
Guy: No! It's a free country! I can do what I want!
Me: (and this is the first time I've EVER told a customer this the whole time I've been working at Blockbuster) YOU'RE NOT ALLOWED TO RENT HERE ANYMORE!
Guy: Where's your manager?
Me: I AM the store manager.
Guy: Bullshit. The store manager is some fat broad.
Me: She doesn't work here anymore.
Guy: I want your district manager's phone number.
Me: Fine then. Talk to her. She'll tell you the exact same thing. ANIMALS AREN'T ALLOWED IN THE STORE.
Guy: Fine then. I'm not cleaning up my bird's shit.
Me: Oh yes you are.
Guy: That's not my job. I don't work here!
(he takes the phone number & leaves)
I then call my district manager up & give her the lowdown. She agrees with me, the bird should not have been allowed in the store. I should not have had to clean up that bird's crap, & if the guy calls her up & complains, the most she can do is say I was in the right & he won't be allowed in our store again.
Okay, it's Blockbuster. We don't allow animals in the store. I tell the man, "Sir, you're going to have to take that bird outside of the store."
He gets all defensive & tells me, "The bird's not gonna bother anyone, what's your problem, lady?"
My problem is what if some kid spooks the parrot, & it gets loose & decides to fly around the store & attack a customer? What if that bird carries some sort of disease? And if that bird decides to take a shit in the store, I wasn't going to assume responsiblity for it.
The guy is all around the store with his wife, being really loud & obnoxious. Then they're in line to get rang up, & as I'm checking them out, just as I expected, the parrot decides to shit all over the floor.
The guy's all, "Uh-oh, the parrot took a shit!" like it's the funniest thing in the world.
I got mad. And I took it out on the guy. I told him, "Sir, I TOLD you to take the bird outside, it wasn't allowed in here, & now he has crapped all over the floor. I'm putting a hold on your account until you can learn to listen the first time you're told."
The guy get EXTREMELY pissed, gives me the finger & yells at me, "FUCK YOU! The bird wasn't bothering anybody!"
Me: Is it a "seeing-eye bird?"
Guy: No.
Me: Are you differently-abled to the point where you need a parrot on your shoulder at all times?
Guy: No.
Me: Then get your parrot out of the store!
Guy: No! It's a free country! I can do what I want!
Me: (and this is the first time I've EVER told a customer this the whole time I've been working at Blockbuster) YOU'RE NOT ALLOWED TO RENT HERE ANYMORE!
Guy: Where's your manager?
Me: I AM the store manager.
Guy: Bullshit. The store manager is some fat broad.
Me: She doesn't work here anymore.
Guy: I want your district manager's phone number.
Me: Fine then. Talk to her. She'll tell you the exact same thing. ANIMALS AREN'T ALLOWED IN THE STORE.
Guy: Fine then. I'm not cleaning up my bird's shit.
Me: Oh yes you are.
Guy: That's not my job. I don't work here!
(he takes the phone number & leaves)
I then call my district manager up & give her the lowdown. She agrees with me, the bird should not have been allowed in the store. I should not have had to clean up that bird's crap, & if the guy calls her up & complains, the most she can do is say I was in the right & he won't be allowed in our store again.
