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hollybrookeAbout an hour before I got off of work, this guy comes in with his wife & a big ol' parrot on his shoulder.
Okay, it's Blockbuster. We don't allow animals in the store. I tell the man, "Sir, you're going to have to take that bird outside of the store."
He gets all defensive & tells me, "The bird's not gonna bother anyone, what's your problem, lady?"
My problem is what if some kid spooks the parrot, & it gets loose & decides to fly around the store & attack a customer? What if that bird carries some sort of disease? And if that bird decides to take a shit in the store, I wasn't going to assume responsiblity for it.
The guy is all around the store with his wife, being really loud & obnoxious. Then they're in line to get rang up, & as I'm checking them out, just as I expected, the parrot decides to shit all over the floor.
The guy's all, "Uh-oh, the parrot took a shit!" like it's the funniest thing in the world.
I got mad. And I took it out on the guy. I told him, "Sir, I TOLD you to take the bird outside, it wasn't allowed in here, & now he has crapped all over the floor. I'm putting a hold on your account until you can learn to listen the first time you're told."
The guy get EXTREMELY pissed, gives me the finger & yells at me, "FUCK YOU! The bird wasn't bothering anybody!"
Me: Is it a "seeing-eye bird?"
Guy: No.
Me: Are you differently-abled to the point where you need a parrot on your shoulder at all times?
Guy: No.
Me: Then get your parrot out of the store!
Guy: No! It's a free country! I can do what I want!
Me: (and this is the first time I've EVER told a customer this the whole time I've been working at Blockbuster) YOU'RE NOT ALLOWED TO RENT HERE ANYMORE!
Guy: Where's your manager?
Me: I AM the store manager.
Guy: Bullshit. The store manager is some fat broad.
Me: She doesn't work here anymore.
Guy: I want your district manager's phone number.
Me: Fine then. Talk to her. She'll tell you the exact same thing. ANIMALS AREN'T ALLOWED IN THE STORE.
Guy: Fine then. I'm not cleaning up my bird's shit.
Me: Oh yes you are.
Guy: That's not my job. I don't work here!
(he takes the phone number & leaves)
I then call my district manager up & give her the lowdown. She agrees with me, the bird should not have been allowed in the store. I should not have had to clean up that bird's crap, & if the guy calls her up & complains, the most she can do is say I was in the right & he won't be allowed in our store again.
Okay, it's Blockbuster. We don't allow animals in the store. I tell the man, "Sir, you're going to have to take that bird outside of the store."
He gets all defensive & tells me, "The bird's not gonna bother anyone, what's your problem, lady?"
My problem is what if some kid spooks the parrot, & it gets loose & decides to fly around the store & attack a customer? What if that bird carries some sort of disease? And if that bird decides to take a shit in the store, I wasn't going to assume responsiblity for it.
The guy is all around the store with his wife, being really loud & obnoxious. Then they're in line to get rang up, & as I'm checking them out, just as I expected, the parrot decides to shit all over the floor.
The guy's all, "Uh-oh, the parrot took a shit!" like it's the funniest thing in the world.
I got mad. And I took it out on the guy. I told him, "Sir, I TOLD you to take the bird outside, it wasn't allowed in here, & now he has crapped all over the floor. I'm putting a hold on your account until you can learn to listen the first time you're told."
The guy get EXTREMELY pissed, gives me the finger & yells at me, "FUCK YOU! The bird wasn't bothering anybody!"
Me: Is it a "seeing-eye bird?"
Guy: No.
Me: Are you differently-abled to the point where you need a parrot on your shoulder at all times?
Guy: No.
Me: Then get your parrot out of the store!
Guy: No! It's a free country! I can do what I want!
Me: (and this is the first time I've EVER told a customer this the whole time I've been working at Blockbuster) YOU'RE NOT ALLOWED TO RENT HERE ANYMORE!
Guy: Where's your manager?
Me: I AM the store manager.
Guy: Bullshit. The store manager is some fat broad.
Me: She doesn't work here anymore.
Guy: I want your district manager's phone number.
Me: Fine then. Talk to her. She'll tell you the exact same thing. ANIMALS AREN'T ALLOWED IN THE STORE.
Guy: Fine then. I'm not cleaning up my bird's shit.
Me: Oh yes you are.
Guy: That's not my job. I don't work here!
(he takes the phone number & leaves)
I then call my district manager up & give her the lowdown. She agrees with me, the bird should not have been allowed in the store. I should not have had to clean up that bird's crap, & if the guy calls her up & complains, the most she can do is say I was in the right & he won't be allowed in our store again.
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no subject
Date: 2006-06-02 02:32 am (UTC)no subject
Date: 2006-06-02 02:32 am (UTC)no subject
Date: 2006-06-02 02:36 am (UTC)no subject
Date: 2006-06-02 02:49 am (UTC)no subject
Date: 2006-06-02 02:49 am (UTC)no subject
Date: 2006-06-02 04:16 am (UTC)Tards.
no subject
Date: 2006-06-02 04:46 am (UTC)Another interesting story. Years ago when I was still working at Spencer Gifts, maybe an hour before closing, these totally ghetto-fabulous black women came in with a big brood of kids. They want to look at all of the gold jewelry while their kids ran wild throughout the store. My manager can't do anything about it since she's at the jewelry case with Ms. Ghetto-Booty & her friend, & I can't do anything since I'm ringing up customers. Five minutes before closing, they FINALLY decides they don't want anything & they tell their kids (who have messed up the store after my manager & I just got done cleaning up), "DROP EVERYTHING, KIDS! Let's go!" and they JUST DROPPED EVERYTHING & left.
My manager & I were so mad.
no subject
Date: 2006-06-02 03:09 pm (UTC)