Dec. 24th, 2006

hollybrooke: (loo loo loo)
I know no one is online right now (11:23 at night), but I've been taking some time off from being online lately. Anyone who reads my blogs know that I spend too much time online, and I'm trying to rectify this/get a life.

I had to work today, a 9 to 5 shift, and let me tell you...Christmas can bring out the best in people. It can also bring out the absolute worst in people. This kid came in to rent some videogames. I bring up his parents' account, and of course, the registered credit card on the account expired a few months ago. We just had a customer rack up an $80 late fee on videogames turned in waaay too late/autocharged on an unsecured account, and I will be damned if I let this happen and get in trouble for it. I had to let the kid know I couldn't rent out to him until a secured credit card was re-registered. He told me to call his mom to get the credit card updated. I called his mom and explained to her that the credit card in the system was expired, and that to rent out games we need an updated number on file and that it's just store policy. Fuckin' bitch went off on me, "But it's CHRISTMAS EVE!! I can't believe you are asking me this on CHRISTMAS EVE!! Can't you let it slide?!" I explained to her again that we can't rent out games on an account with an expired credit card. She said, "How come no one told me to update it before?" I told her that a game hadn't been rented out in a while and we can't rent out any games without an updated credit card number. I explained to her that I'm not scamming her or anything (which is what I'm sure she was expecting). All she did was give me an updated expiration date and bitched at me that this is the sort of shit why Blockbuster is losing money. I told her if she had a problem with it, she could talk to Patti (who will be in Christmas Day). And I took my anger out on this woman's son. I told him I was just trying to follow company policy and she had to give me a hard time about it. He apologized for the way his mom acted, though. He offered to pay for the games, but I just let him have them for free "to make up for how your mom was on the phone because I'm pretty sure she's pissed at me for 'ruining her Christmas Eve.'" And of course, her credit card was denied. I printed out the customer history and left a long, rather detailed note for Patti for tomorrow morning.

You know...that bitch said "she didn't need to deal with this on Christmas." Guess what? I didn't ask for a heaping ton of attitude to deal with on Christmas, either. Patti shouldn't have to deal with it, either...but I'm really getting tired of it. I don't get paid enough to deal with crap like this. I'm not worth it. I've just been in such a crabby mood with everything at work anymore. And I know, everyone is tired of hearing me complain about it.

The only good thing about today was when I got home, Hershey was just acting nuts. She was just so excited that I came home, I was so afraid the old girl was going to have a heart attack. She was all over me, wanting to cuddle, and she nearly jumped into my lap like she was still a puppy. It was so cute, but at the same time, it worries me. Sometimes I wonder if she realizes she doesn't have much time left. She's getting old, she's got tumors on her knees and paws (like what Buck used to get...I think labradors are prone to tumors), she breathes heavy (I'm fairy certain it's heartworms).

I can't bear to lose my dog. I love her too much.
************
In other news, like I said, it's Christmas. I need to call Ami sometime soon to see what she's doing since she and Matt are in the area.

In "LOOK WHAT I GOT!" news...since I have a little extra money to blow on Christmas for myself, I FINALLY got myself Weird Al's Straight Outta Lynwood (this totally makes up for what Poodle Hat lacked) and my copy of "Ren & Stimpy: The Lost Episodes" came in. And I totally forgot that Al did the introduction for "R&S: Lost Eps." So it's been a Weird Al-filled weekend for me. :D :D I also got the new Brian Setzer album 13.

I also just got done reading Bunny Tails by Izabella St. James. It's a tell-all/memoir about her life as one of Hugh Hefner's girlfriends. I got done with it in two days, it was that good. (Either that, or I'm just a fast reader.) There's a lot of dirt in there about the current three (not so much about Kendra, other than she used to be a stripper), like how Bridget is married and is pretty much a pathetic excuse of a head case. And Holly is portayed in a pretty negative light; she's manipulative, she's hostile and bitchy, she's possessive of Hef, and she talks trash behind people's backs. It's almost like Mean Girls.

Anyhoo....I am tired. Good night, everybody, and Merry Christmas to all. :)

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